Privacy Policy

Effective Date: Nov. 6, 2025
Legal Entity: Upwall Windows and Doors LLC, DBA Lacati Blankets
Address: 700 W 1700 S Building 29, Unit 107, Logan, UT 84321
Contact: hello@lacatiblankets.com

1. Overview

Lacati Blankets (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our communications.

By using our site, you consent to the practices described below.

2. Information We Collect

We collect the following types of information when you interact with our website or make a purchase:

Personal identifiers: name, email address, phone number, and shipping/billing addresses
Payment details: processed securely through Shopify and its payment partners; we do not store full card numbers
Order information: products purchased, order value, and fulfillment status
Marketing and engagement data: when you opt in to receive newsletters, offers, or SMS messages
Device and analytics data: IP address, browser type, and browsing activity collected through cookies and pixels

3. How We Use Your Information

Your information is used to:

Process and fulfill your orders
Communicate with you about purchases, shipping, and support
Send promotional emails and SMS messages when you opt in
Improve our website performance and user experience
Run remarketing and advertising campaigns on platforms such as Google, Meta (Facebook/Instagram), and TikTok
Comply with legal obligations and prevent fraud

4. Marketing and Communications

If you subscribe to our emails or SMS messages, you may receive updates, special offers, and abandoned-cart reminders.
You can unsubscribe at any time by clicking “Unsubscribe” in our emails or replying “STOP” to our text messages.

5. Third-Party Services

We use trusted service providers to support our operations, including:

Shopify – website hosting and payment processing
Google Analytics – website performance and visitor insights
Klaviyo – email and SMS marketing
Yotpo – product reviews
Meta Pixel, Google Ads, and TikTok Pixel – advertising and remarketing

These providers process your data only as necessary to deliver their services to us and are contractually required to protect it.

6. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar technologies to operate effectively and deliver a better experience.
Cookies help us:

Recognize returning visitors
Analyze traffic and site usage
Show personalized advertisements based on browsing behavior

You can control cookies through your browser settings. Continuing to use our site indicates your consent to our use of cookies as described in this policy.

Cookie Notice:
By visiting our website, you acknowledge that we and our partners may collect information through cookies for analytics and advertising purposes. For details, please refer to this Privacy Policy or contact us at hello@lacatiblankets.com.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined here, comply with legal obligations, or resolve disputes.

8. Your Rights and Choices

If you are a U.S. resident, you may request:

Access to the personal information we hold about you
Correction of inaccurate or outdated information
Deletion of your personal information, subject to legal and business obligations

To make a request, contact hello@lacatiblankets.com with “Privacy Request” in the subject line.

9. Data Security

We maintain administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.

10. Children’s Privacy

Our website is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Effective Date.” Continued use of the website after updates constitutes acceptance of the new terms.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Lacati Blankets
700 W 1700 S Building 29, Unit 107
Logan, UT 84321
hello@lacatiblankets.com